We pride ourselves on our workmanship and professional installations, however we understand that sometimes things happen outside our control and service or maintenance may be required.
Please find a list of contact details below for those times of need.
**Please be aware you may experience longer than normal turn around times over the school and public holiday periods, we ask you to be patient and understand all the service technicians do their best to accommodate everyone over this busy period.
For Braemar, Cool Air, or Breezeair ducted heating and cooling products please contact David Anstis on 0417 340 174.
For Brivis/Rinnai ducted heating, cooling, energy saver heaters, and gas log fireplaces please contact Brivis service centre on 1300 274 847 or follow this link.
** Please note, if you are wanting to take advantage of the Rinnai extended 9 year warranty for ducted heating and cooling products all 2 year scheduled servicing must be booked via 1st care: http://www.brivis.com.au/book-a-service/
For Warranty Direct and Non Warranty Brivis central heaters and evaporative coolers please contact David Pearce on 0419 887 790.
If you need to reset your controller please click on this link to view instructions: https://www.youtube.com/watch?v=WERcaV5Gv_0&t=18s
For all warranty Fujitsu wall hung split systems and refrigerated ducted systems contact our showroom on 5336 0000 or call directly to Fujitsu assist on 1300 364 484, or email fujitsuassist@fujitsugeneral.com.au
For all MyAir connection and operating queries please call ‘My Air Support’ on 03 8726 0729
** Please note for AA2 and AA3 error codes appearing on your tablet this will be due to a power outage. Please go out to your metre board and turn OFF all switches except for A/C and main switch for 2 minutes then turn all back on. This will force your MyAir tablet to reboot, resolving all issues.
For all Actron products please call 1800 119 229.
For all out of warranty refrigerated split system brands please contact Nathan Barnes on 0401 022 148.
IMPORTANT - Please note, we do our best to ensure all our customers have access to both manufacturer and third party service details. However, as Waldron Heating, Cooling & Hot Water are a supply and installation company we do not take any responsibility for enquiries made outside of business hours.
PIC Lic No: 50587 - RHL: L050904 - RTA: AU30471
Have questions, ideas, or just want to say hello? Reach out to us today. We're here to listen, assist, and connect with you about our heating, cooling and hot water solutions.