Open Monday to Friday 9am to 5:30pm, Saturday 9am to 1pm. Call us on 03 5336 0000


We pride ourselves on our workmanship and professional installations, however we understand that sometimes outside our control things happen and service or maintenance maybe required.

Please find below a list of contact details we offer our customers for those time in need.

**Please be aware you may experience longer than normal turn around times over the school and public holiday periods, we ask you to be patient and understand all the service technicians do their best to accommodate everyone over this busy period.


Braemar, Cool Air or Breezeair ducted heating and cooling products - David Anstis 0417 340 174


Brivis/Rinnai ducted heating, cooling, energy saver heaters, gas log fireplaces - Brivis service centre on 1300 274 847 or click on this weblink 1st care -

** Please note if you are wanting to take advantage of the Rinnai extended 9 year warranty for ducted heating and cooling products all 2 year scheduled servicing must be booked via 1st care

Warranty Direct and Non Warranty Brivis central heaters and evaporative coolers - David Pearce 0419 887 790

If you need to reset your controller please click on this link to view instructions -


All warranty Fujitsu wall hung split systems and refrigerated ducted systems - Tony Atmos 0419 110 370 or directly to Fujitsu assist 1300 364 484 or email -


For all My Air connection and operating queries please call ‘My Air Support’ on 03 8726 0729

** Please note for AA2 and AA3 error codes appearing on your tablet this will be due to a power outage. Please go out to your metre board and turn OFF all switches except for A/C and main switch for 2 minutes then turn all back on. This will force your My Air tablet to reboot and this should resolve all issues and will work normally.


All Actron products - 1800 119 229


For all out of warranty refrigerated split system brands - Tony Atmos 0419 110 370


IMPORTANT PLEASE NOTE - We do our best to ensure all our customers have access to both manufacturer and third pary service details, however as Waldron Heating Cooling & Hot Water are a supply and installation company we do not take any responsibility for out of business hours and closure times queries.





Waldron - Heating, Cooling and Hot Water
1107 Latrobe St, Delacombe VIC 3356
03 5336 0000


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